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  6 Questions: One-on-One with Don Tapscott, chairman, nGenera

Aug 12 2008

6 Questions: One-on-One with Don Tapscott, chairman, nGenera

&speculator on a rise; Who else — person or fellowship — do you admire against their innovative work and in what way?

Douglas Englebart. In 1964 he wrote a paper describing how computers could augment human intellect and communications. I met him in 1997 and he had built an augmented knowledge workshop using workstations, hypertext, a mouse, and many of the tools we it being so that take for granted. More than anyone he was the father of the collaborative tools we have today.

How would you describe your lead approach/title?

I pick out to lead by example. What I want to see in others — such as honesty and integrity — I strive to practice myself. Having said that, I believe leadership can be shown by anyone in an organization, regardless of his or her plain in the hierarchy. The beauty of social media tools such as wikis root introduced within companies is that everyone can have a sound. Peter Senge was right 20 years ago when he said the person at the top can’t get a knowledge of for the organization any greater degree — things have get to be too complex. Many of the most important leaders at Best Buy (NYSE: BBY), for example, are young people at the bottom of the constitution. Brad Anderson, the CEO, doesn’t give executive sponsorship but rather executive license to innovate.

Many people attach innovation to technical gadgets. But aside from implementing the latest technologies, how be able to companies leverage innovation to improve in today’s management?

The pace of innovation used to have being glacial. Now it’s real time. Innovation today is driven not by technology no more than by dint of. people. Smart companies understand that they cannot have all of the best and brightest thinkers forward their payroll. An office equipment manufacturer or a camera manufacturer simply couldn’t afford the creation’s best designers on a full-time basis. So these companies reach out to collaborate with companies such as Porsche to acquire their insights. Courtesy of the Internet, anyone have power to participate in this process.

Consider the story of Procter and Gamble (NYSE: PG). About six years ago P&G was struggling, and its market precise signification had collapsed. The gang was stagnant. The new CEO, A.G. Lafley, realized that if P&G was going to grow at 7%, it had to create a $5 billion business annually. It had to subsist an innovation engine.

At the time there were 7,000 researchers employed by P&G. But it occurred to Lafley that there were hundreds of thousands of bright researchers that weren’t on the P&G payroll. So if P&G is looking for a ultimate particle that will take red wine off a shirt, it doesn’t go to its own R&D department, it goes to one "ideagora". This is a mete we use in Wikinomics. It’s an agora, like the Roman agora market [where people assembled to trade or hear rulers speak] for ideas — but the product is ideas. It’s like an eBay for innovation.

One of these ideagoras is called Innocentive. There are 90,000 chemists, and they put out the request for the molecule, and somewhere out there is a retired chemist in New York or a grad student in Stockholm who can find the molecule, and they get paid for it. P&G comes to market much faster, and they saved millions of dollars and they now have 22 brands that are worthiness more than a billion dollars each.

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